Return Policy

Shop with confidence. We are pleased to offer free returns and exchanges for items that meet our Return Policy. We want you to be happy with your new sneakers and be a part of this journey. We believe in 100% Satisfaction guaranteed. 

 

Your item is applicable for a return or exchange within 5 days of receipt. Sneakers worn are not applicable to our policy. 

Sneakers:

If don’t fit properly or aren’t exactly what you expected, we request that you get in touch with us to set up your free return or exchange. Please provide us with your order number, the reason for your return, confirm your pick up address including contact number, and advise a convenient collection date (weekdays only). Please note that we have the right to refuse an exchange or return if we receive the item and identify it as used or in damaged packaging. 

Customers returning items repeatedly and shoes returned outside our timeframe may be accepted at our discretion and may only be refunded as a credit for a future purchase. Vouchers and store credit are not applicable for refund. 

 *We recommend that items are returned from the same country to which they were delivered. Orders sent back from a different destination may incur additional charges or be delayed by customs. 

For questions or concerns please contact us at info@milansalvatore.com.